kollektHow to accept mobile money on your Shopify store
Shopify Payments isn't available in most African countries, so Shopify stores selling in Ghana, Kenya, Nigeria or francophone Africa have to add local payment options themselves. Mobile money is usually the most important one. Here's how to get it on your Shopify checkout.
Key facts
- Shopify Payments isn't available in most African countries
- Shopify stores accept other methods through third-party payment providers (payment apps)
- Some gateways that support mobile money offer Shopify apps in certain countries
- Availability of each payment app depends on your store's country and currency
- The customer approves the payment on their phone, then returns to your store
Step by step
- In Shopify admin, go to Settings > Payments and see which providers are offered for your store's country.
- Look for a provider that supports mobile money in your market (for example MTN MoMo in Ghana or M-Pesa in Kenya).
- Create an account with that provider and complete business verification.
- Install their Shopify payment app and connect your account.
- Set your store currency to match your customers (GHS, KES, XOF and so on).
- Place a small real test order with mobile money, then check that the order shows as paid in Shopify.
Want it done for you?
Kollekt integrates mobile money into your Shopify store. Built your app but stuck on payments? Kollekt integrates mobile money for you.
Questions people ask
Why can't I find mobile money in Shopify payments?
Shopify only lists providers that support your store's country. If none support mobile money for your market, you'll need a custom setup, like a payment link or a custom checkout handled outside Shopify.
Can I keep PayPal or cards and add mobile money too?
Yes. Shopify lets you show several payment methods at checkout, so customers can choose cards, PayPal or mobile money.